Help Center

GoRentls is a peer-to-peer rental marketplace where you can rent professional-grade gear, equipment, and electronics from KYC-verified owners near you in Hyderabad and other major cities.

Browse the directory, select your item, choose your rental dates, and click "Reserve." The owner will confirm your booking within 24 hours.

Create an account and select "List Equipment" during signup — or upgrade from your dashboard. Use the "Deploy Asset" button to list items for rent.

Rental durations are flexible — from 1 day to several months, depending on availability set by the owner.

We use Razorpay for secure payments. You pay the rental cost upfront, and the security deposit is held in escrow until you return the item in good condition.

Owners pay 0% listing and commission fees (owners keep 100% of listed prices). Renters pay a transparent 5% platform fee at checkout which funds escrow protection, dispute resolution, and secure payment processing.

Your security deposit is released within 48 hours after the owner confirms the item was returned undamaged.

Yes — pending bookings can be cancelled from your dashboard before owner confirmation. Policies may vary for already-confirmed bookings.

Yes. All owners complete KYC (Know Your Customer) identity verification before they can publish any listings.

All rentals include deposit protection. Security deposits are held in escrow to cover any damage claims assessed by the owner.

Contact our support team through the Help Center and we will mediate the dispute within 3 business days of receiving all evidence.

Choose "List Equipment" when signing up, or switch roles from your dashboard settings after completing KYC verification.

Email us at support@gorentls.com. We respond within 4 hours during business hours (9am–6pm IST, Monday–Saturday).

Yes. We use industry-standard encryption and never store payment card details. See our Privacy Policy for full details.